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HomeMembership FAQ

 Membership Frequently Asked Questions


If volunteers provide the services, why is there a membership fee?


Bellingham At Home maintains an office, considered to be the "command center".  Although many office staff are volunteers, membership fees are used to pay for: 
- Printed resource materials 
- Advertising
- Insurance 
- Office overhead 
- Technical infrastructure (computer hardware and Club Express software) 
- Membership in the Village to Village Network
- Paid staff (future)   


Will members receive an informational packet?


Upon signing up, a household will receive a member handbook. In addition the website is a great source of information.


Will members be able to give feedback about volunteers?


Yes, we will be calling after a volunteer has delivered services (within 24 hours) to get feedback specific to that appointment and that volunteer. There will also be an annual member satisfaction survey.